Choosing the Right Phone System
Rely on Westel Communications to help you determine the best telephone system for your unique business. We will take the time to answer your questions, anaylize your business, and work with you to tailor a system that will improve your communications now and in the future.
Our services include:
- Needs Analysis and Consultation
- System Design and Efficiency Recommendations
- Installation and Programming Services
- Comprehensive Training
- Maintenance and Repair Services
- Cable and Wiring Services
Phone System Q&A's
Q. Which System is Right for Me?
A. There are several factors you will need to consider when choosing a new phone system.
- Number of extensions (phone sets)
- Number of incomming phone lines
- Voice mail capabilities
- Programmable features
Our expert staff will work with you through every step of the decision process to help you determine the most suitable system for your application
Q. What Size System Do I Need?
A. When buying a telephone system, a primary concern is to make sure that the system is the right size, and has the neccessary features for your business. Expandability is also a key concern as your business grows and you ad more users to the system you will want to choose a system that can grow along with you.
Q. Why Do I Need a Phone Dealer?
A. Virtually all telephone systems require the assistance of a dealer for programming and installation. Choosing a reputable authorized dealer can be the most important part of the purchase, since any telephone system you choose needs to be properly installed and programmed for optimal performance. Factory authorized system dealers also have direct access to factory technical support and can offer and facilitate full factory warranties.
The most important consideration in choosing a dealer is in the number of installations, service, and support that they have completed with the brand and model systems they sell.
Q. Price - What Does It Include?
A. Telephone system prices vary based on size and complexity. Business telephone systems prices are based on several key factors:
- The main proccessing unit (KSU)
- The quantity and complexity of the phones (keysets)
- Messaging system size and featuresExpandabiltiy
- IP (VOIP) cabability
- Wiring and Installation
IP Telephony
VOIP (voice over internet protocol) simply put is the ability to transmit and recieve telephone calls over the internet. There are several business applications where this type of technology could be very effective i.e. remote extenstions, linking phone systems in multiple locations, and unification of services. In order for VOIP technology to be utilized in your application the phone system you choose must have what is commonly known as IP capability. During your system design process Westel will work with you to determine your present and future IP needs if any.